Phone
Facebook Messenger
Web Chat
Email and Ticketing
SMS
Viber Commercial
Omnichannel hub for customer support and communication
Съберете телефона, Facebook Messenger, Viber, уеб чата, имейла под един покрив
Easy setup No credit card Free plan
Omnichannel hub for customer support and communication
Deliver seamless customer service by phone, email, web chat, Facebook Messenger, Viber, WhatsApp and more!
No credit card Unlimited chats and agents Free trial
Omnilinx - Customer service made simple.
No credit card Unlimited chats and agents Free trial
Chat, voice, messengers and email.
Different ways, one platform.
Omnichannel availability
Serve customers, not channels
The omnichannel approach through Omnilinx allows customers to reach out to your company through their preferred channel, whether it's email, phone, chat, or social media. This makes it easier for customers to get the help they need and improves their overall experience.
Improved customer experience
Клиентите и техните нужди са в центъра на комуникацията.
Omnilinx stores all contacts, conversations and chats in one place, leaving no room for misunderstandings. The team will adequately follow the thread of the entire experience with your brand for each customer.
Simple operations
Suffering doesn’t make you better. Optimization does.
As one of the most comprehensive customer management solutions on the market, Omnilinx provides everything you need to simplify operations and improve efficiency with functionalities made to solve everyday problems.
Let Omnilinx distribute conversations automatically among team members based on channel or expertise. Whenever a colleague needs help, they can add with just one click another person from the team to the conversation with a customer, regardless of the channel.
Планове за всеки екип.
We understand that not everyone in your team uses their communication tools such as chat, email or phone the same way. That’s why you can mix and match different Omnilinx plans designed to meet each member of your team’s needs.
Лесна проследяемост на комуникацията
Независимо кой агент е на смяна, можете да проследявате както историята на клиентското запитване, така и разговорите, разменените съобщения и вътрешната комуникация в екипа.
Built-in phone service
You don't need to use third party integration to get a phone service. Omnilinx has a built-in virtual PBX that brings all the capabilities and adds another strong voice in favor of your platform choice.
One-screen communication. To make things even easier.
Можете да спасите екипа си от изтощителното и понякога неефективно превключване от екран на екран и от приложение на приложение. С Omnilinx всичко е точно пред очите им – общуват с клиентите и разполагат с цялата информация на един екран, независимо от канала.
Grow together.
Основната ни цел е да помогнем на бизнесите да се развиват. Затова за нас е важно инвестицията в Omnilinx да е печеливша. Тук сме, за да отговорим на всички въпроси, да разберем нуждите на вашия бизнес и да чуем очакванията ви. Ако прецените, че възможно надграждане на софтуера може да надгради и постигнатите резултати, то ние ще направим и невъзможното, за да го осъществим.
Free plan. Test the waters first.
Omnilinx provides a free plan allowing you to test the customer service solutions. You won’t spend a penny before checking out our product. Once you’re happy with it, we’d welcome you aboard. Because happy partners are what we truly want.
Our clients
Предоставяме и бизнес телефония на над 1000 компании и държавни институции
Boost customer experience and reduce your costs with a unified solution for customer service
No credit card Unlimited chats and agents Free trial