Omnichannel hub for customer support and communication

Съберете телефона, Facebook Messenger, Viber, уеб чата, имейла под един покрив

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Easy setup No credit card Free plan

Omnilinx - omnichannel platform

Provide exceptional customer service

    No credit card Unlimited chats and agents Free plan

    Chat, voice, messengers and email.
    Different ways, one platform.

     
    Omnilinx interface

    Създайте възможно най-доброто изживяване за клиентите и то ще се отплати.

     
    Omnilinx interface

    Why Omnilinx

    Flexible plans for any team

    We understand that not everyone in your team uses their communication tools such as chat, email or phone the same way. That’s why you can mix and match different Omnilinx plans designed to meet each member of your team’s needs.

    Easy to track.

    No matter which agent is on shift, they can track both the history of the customer inquiry in the single customer profile, as well as conversations, messages exchanged and actions taken by the team.

    Built-in phone service

    You don't need to use third party integration to get a phone service. Omnilinx has a built-in virtual PBX that brings all the capabilities and adds another strong voice in favor of your platform choice.

    One-screen communication. To make things even easier.

    Your company's customer support solution shouldn't require you to bounce between multiple screens or applications in order to access customer communication data. With Omnilinx, you can view all customer data and communication from a single screen, regardless of the channel on which it was initiated.

    Connectivity to other platforms

    The web link is a tool that allows the users to switch from Omnilinx to another web based platform such as CRM, ERP etc. with one click. The web link functions as a bridge between the two platforms that leads to a number of benefits for your business. For example, you will have quick access to customer information, which will improve the quality of your service and customer satisfaction.

    Free plan. Test the waters first.

    Omnilinx provides a free plan allowing you to test the customer service solutions. You won’t spend a penny before checking out our product. Once you’re happy with it, we’d welcome you aboard. Because happy partners are what we truly want.

    Our clients

    Over 1000 companies and government institutions use our platform for business communications over the phone

    Boost customer experience and reduce your costs with a unified solution for customer service

      No credit card Unlimited chats and agents Built-in phone

      Omnichannel hub for customer support and communication

      Deliver seamless customer service by phone, email, web chat, Facebook Messenger, Viber, WhatsApp and more!

      Book a demo Get started

      No credit card Unlimited chats and agents Free trial

      Omnilinx - Customer service made simple.

        No credit card Unlimited chats and agents Free trial

        Chat, voice, messengers and email.
        Different ways, one platform.

        Планове за всеки екип.

        We understand that not everyone in your team uses their communication tools such as chat, email or phone the same way. That’s why you can mix and match different Omnilinx plans designed to meet each member of your team’s needs.

        Лесна проследяемост на комуникацията

        Независимо кой агент е на смяна, можете да проследявате както историята на клиентското запитване, така и разговорите, разменените съобщения и вътрешната комуникация в екипа.

        Built-in phone service

        You don't need to use third party integration to get a phone service. Omnilinx has a built-in virtual PBX that brings all the capabilities and adds another strong voice in favor of your platform choice.

        One-screen communication. To make things even easier.

        Можете да спасите екипа си от изтощителното и понякога неефективно превключване от екран на екран и от приложение на приложение. С Omnilinx всичко е точно пред очите им – общуват с клиентите и разполагат с цялата информация на един екран, независимо от канала.

        Grow together.

        Основната ни цел е да помогнем на бизнесите да се развиват. Затова за нас е важно инвестицията в Omnilinx да е печеливша. Тук сме, за да отговорим на всички въпроси, да разберем нуждите на вашия бизнес и да чуем очакванията ви. Ако прецените, че възможно надграждане на софтуера може да надгради и постигнатите резултати, то ние ще направим и невъзможното, за да го осъществим.

        Free plan. Test the waters first.

        Omnilinx provides a free plan allowing you to test the customer service solutions. You won’t spend a penny before checking out our product. Once you’re happy with it, we’d welcome you aboard. Because happy partners are what we truly want.

        Our clients

        Предоставяме и бизнес телефония на над 1000 компании и държавни институции

        Boost customer experience and reduce your costs with a unified solution for customer service

          No credit card Unlimited chats and agents Free trial